Business Change Lead

Business Change Lead

Contract Details

Initial 6-month contract -Potential for extension
Hybrid working model- Warwick

Role Purpose

The Business Change Manager will be responsible for rapidly designing and delivering core change management activities for the Strategic Early Capacity Commitment (SECC) programme.

This is a delivery-focused role, accountable for establishing the frameworks, plans, and stakeholder engagement required to enable successful adoption of SECC into business as usual (BAU).

The role will operate at pace within an evolving programme environment, delivering tangible outcomes within a defined timeframe and ensuring a clear transition to BAU ownership.

Key Responsibilities

Benefits Realisation Strategy & Measurement
Define and implement a pragmatic benefits realisation framework aligned to SECC objectives
Identify, baseline, and quantify measurable programme benefits with business stakeholders
Establish clear KPIs, success measures, and tracking mechanisms
Develop reporting approaches to provide insight on benefits progress and risks
Embed ownership of benefits within business teams and define a clear handover approach to BAU
Change Strategy & Delivery
Develop a fit-for-purpose change strategy aligned to programme timelines and delivery priorities
Create a practical, phased change delivery plan focused on priority business areas
Conduct targeted change impact assessments across people, process, and technology
Design and deliver key change interventions, including training and capability support, business readiness activities and process adoption support
Identify and manage change risks, resistance, and dependencies
Track and measure adoption, engagement, and readiness, adjusting approach where needed
Stakeholder Mapping, Engagement & Communications
Develop and maintain a clear stakeholder map, identifying impacted groups, influencers, and sponsors
Define and execute a focused communications and engagement plan
Deliver clear, targeted, and engaging communications across appropriate channels
Establish feedback mechanisms to capture business sentiment and inform deliveryInitial Key Deliverables

Agreed SECC benefits realisation framework, with defined baselines and success measures
Delivered change strategy and prioritised delivery plan aligned to programme milestones
Completed change impact assessments across key business areas
Established stakeholder map and engagement model, with active sponsor support
Delivered targeted communications and engagement activity to support adoption
Defined and implemented handover approach to BAU teams for ongoing change and benefits trackingKey Skills & Experience

Proven experience delivering as a Business Change Manager within complex transformation programmes
Strong track record of rapid mobilisation and delivery in contract or short-term roles
Demonstrable experience designing and implementing benefits realisation approaches
Expertise in change management methodologies and practices
Strong stakeholder engagement skills, including influencing at senior levels
Ability to translate complex objectives into clear, actionable plans
Strong analytical capability with experience in defining metrics and tracking outcomes
Experience enabling transition from programme delivery into business as usual environmentsPersonal attributes

Operates with pace, focus, and a delivery-first mindset
Quickly builds credibility and trusted relationships across stakeholders
Comfortable working in ambiguity and shaping emerging approaches
Pragmatic and solution-oriented, balancing structure with flexibility
Confident in challenging constructively and influencing decisionsWe use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Pontoon is an employment consultancy. We put expertise, energy, and passion into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an all-encompassing environment that helps them thrive.

Candidates will ideally show evidence of the above in their CV to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunity's employer.

Please email me