Business Transformation Manager

Business Operations & Transformation Manager
Worcester (Hybrid)
£45,000 - £50,000k
12-Month Fixed-Term Contract

We are seeking an experienced Business Operations & Transformation Manager to join a growing organisation and drive operational improvements across finance, billing and business processes.

This is a hands-on role focused on improving cash collection, streamlining workflows, implementing automation and supporting operational efficiency across the business.

Key Responsibilities

* Manage cash collection and credit control processes.

* Improve invoicing accuracy and billing procedures.

* Identify and implement process improvements and automation opportunities.

* Support customer onboarding, contract administration and renewals.

* Develop operational reporting, KPIs and performance dashboards.

* Work closely with Sales, Finance and Operations teams to improve efficiency.

Skills & Experience

* Experience in business operations, finance operations, credit control or commercial administration.

* Proven track record of process improvement and operational change.

* Strong knowledge of CRM and finance systems.

* Excellent stakeholder management and communication skills.

* Strong analytical and organisational abilities.

Benefits

* £45,000 - £50,000 salary

* Hybrid working

* Opportunity to lead business improvement projects

* Potential for longer-term opportunities